SERVICES
M&E: General Facilities Installations & Engineering works
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Control panels, PLC automation & Instrumentation solutions
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Plant equipment maintenance & Repairs
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Other M&E system Integration and installation support
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Ventilation, Piping / Plumbing, Electrical cabling, etc.
Equipment Life-Cycle-Support (LCS)
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POU Scrubber reconditioning support
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Maintenance, Repair, Modification & Performance Upgrades
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Consumable supply and competent second source parts
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Dry scrubber module refill maintenances & replenishment program
After-Sale-Support
Dedicated service onsite & factory backup
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If the customer has a problem, we own a problem
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If we own a problem, we solve the problem
Service level agreements
Our Services have been designed from the experience we gathered in helping our clients improve equipment's optimal performance through periodic dedicated care and maintenance while achieving Customer Satisfaction and Loyalty. At CGI, we aimed to support our customers throughout the whole life-cycle of their equipment.
Technical Support
With the knowledgeable, experienced and dedicated global specialist network, you can rest assured that our qualified field engineers are just away from a dial, at any time day and night. As remote service is an important component to keep your equipment with little downtime.
Spare Parts
Spare parts are located closer to your system, with critical local inventory and other nearest global partner locations. This Structure allows "various times zone" immediate handling of your request.
Upgrades
Because technology never stands still, our engineers constantly monitor the latest technological developments and updates, integrating them into your existing systems. We offer improvements that lead to increased performance, productivity and reliability, such as a new generation of control systems and high current performance solutions.
Training
CGI offers a comprehensive customer training program as and when needed by our customers through our Customer Support Management.
Scrubber Life-Cycle-Support
Re-manufacturing program
We provides re-manufactured Gas Abatement Systems for a fraction of the cost of new units in support of semiconductor, solar and other types of manufacturing industries.
For customers with an existing fleet of abatement systems that are no longer manufactured by the OEM, we fills the void to provide additional legacy units in fully refurbished condition.
This enables the customer to maintain standardization and avoid the need to establish additional support structures for new abatement products.
Dry bed Abatement systems maintenances
–Repairs and overhauls
–Retrofit and upgrades
–Installation, start-up, re-commissioning
–Decommissioning and waste disposal
–Canister Refills and waste management
–Retrofit canisters with new Resin / Absorbents / Granulates
–Trade-in of used scrubbers, exchange of used scrubbers with re-built ones
Scrubber Maintenance Contracts
In addition, our expert level field support team support both new installations and ongoing maintenance of customer owned systems.
